Terms of Service

Acceptance of Terms

By accessing, browsing, or using the Core Course Advantage platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use our services.

These terms apply to all users of our platform, including visitors, registered users, and enrolled students. We reserve the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any changes.

Description of Services

Core Course Advantage provides an online educational platform offering professional development courses. Our services include:

• Access to expert-led educational courses and materials
• Interactive learning resources and exercises
• Progress tracking and completion certificates
• Customer support and technical assistance
• Platform features to enhance your learning experience

We strive to provide high-quality educational content, but we reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

User Accounts and Registration

Account Creation

To access certain features of our platform, you must create an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Keeping your account information current and accurate

Account Responsibilities

You agree to use your account in compliance with these terms and applicable laws. You may not:

• Share your account credentials with others
• Create multiple accounts for the same individual
• Use automated systems to access our platform
• Attempt to gain unauthorized access to other accounts

Course Enrollment and Access

Enrollment Process

Course enrollment requires payment of applicable fees and acceptance of these terms. Upon successful enrollment:

• You receive access to course materials and resources
• Access is granted for the duration specified for each course
• You may download and use materials for personal learning
• Certificates are awarded upon successful completion

Course Content and Materials

All course content is provided for educational purposes only. You may not:

• Redistribute, share, or resell course materials
• Use content for commercial purposes without permission
• Copy or reproduce materials beyond personal use
• Reverse engineer or extract source materials

Payment Terms and Refund Policy

Payment Processing

All course fees must be paid in full before accessing course materials. We accept major credit cards and process payments through secure, encrypted systems. You agree to:

• Provide accurate payment information
• Pay all applicable fees and taxes
• Notify us of any payment disputes promptly
• Update payment information as needed

Refund Policy

We offer a 30-day satisfaction period for all courses. Refund requests must be submitted within 30 days of enrollment and are subject to review. Factors considered include:

• Reason for dissatisfaction and specific concerns
• Extent of course material accessed and used
• Compliance with platform terms and policies
• Previous refund history and account standing

Refunds, when approved, are processed to the original payment method within 5-10 business days. Digital certificates and downloaded materials must be deleted upon refund approval.

Intellectual Property Rights

Our Content

All content on our platform, including courses, text, graphics, logos, and software, is owned by Core Course Advantage or our licensors and is protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our platform and course materials solely for personal, educational purposes. This license does not permit:

• Commercial use or redistribution of content
• Modification or creation of derivative works
• Removal of copyright or proprietary notices
• Public display or performance of materials

User Content

Any content you submit to our platform (feedback, questions, comments) becomes our property and may be used for improving our services, subject to our Privacy Policy.

Prohibited Uses and Conduct

You agree not to use our platform for any unlawful purpose or in any way that could damage, disable, or impair our services. Prohibited activities include:

Technical Violations

• Attempting to gain unauthorized access to our systems
• Introducing viruses, malware, or harmful code
• Overloading or disrupting our servers or networks
• Circumventing security measures or access controls

Content Violations

• Posting inappropriate, offensive, or illegal content
• Violating intellectual property rights
• Sharing false or misleading information
• Engaging in harassment or discriminatory behavior

Platform Availability and Support

Service Availability

We strive to maintain platform availability 24/7, but we do not guarantee uninterrupted access. We may temporarily suspend services for:

• Scheduled maintenance and updates
• Emergency repairs or security measures
• Technical difficulties beyond our control
• Compliance with legal or regulatory requirements

Customer Support

We provide customer support during business hours via email and phone. While we strive to respond promptly, we do not guarantee specific response times or resolution outcomes.

Disclaimers and Limitations of Liability

Educational Purpose

Our courses are provided for educational and informational purposes only. We do not guarantee:

• Specific career outcomes or advancement
• Employment opportunities or salary increases
• Professional certification or accreditation
• Applicability to all professional situations

Limitation of Liability

To the fullest extent permitted by law, Core Course Advantage shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our platform or services. Our total liability for any claims shall not exceed the amount you paid for the specific course in question.

No Warranties

Our platform and courses are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Termination

Termination by You

You may terminate your account at any time by contacting our support team. Upon termination:

• Your access to courses and materials will be revoked
• Personal data will be handled according to our Privacy Policy
• Outstanding obligations remain in effect
• No refunds will be provided unless otherwise specified

Termination by Us

We may terminate or suspend your account immediately if you violate these terms, engage in prohibited conduct, or for any other reason at our sole discretion. We will provide notice when reasonably possible.

Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Any disputes arising from these terms or your use of our services will be resolved through binding arbitration in Houston, Texas, except for claims that may be brought in small claims court.

Before initiating formal dispute resolution, you agree to first contact us directly to attempt to resolve any issues informally.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. When we make changes:

• We will update the "Effective Date" at the top of this page
• Significant changes will be communicated via email or platform notification
• Your continued use constitutes acceptance of the updated terms
• You may terminate your account if you disagree with changes

Contact Information

If you have questions about these Terms of Service or need to contact us regarding your account or our services: