Privacy Policy

Information We Collect

Personal Information

When you register for our courses or contact us, we may collect:

• Name, email address, and phone number
• Billing address and payment information
• Professional information and learning preferences
• Communication preferences and feedback

Technical Information

We automatically collect certain technical information, including:

• IP address, browser type, and device information
• Pages visited, time spent on pages, and navigation patterns
• Course progress and completion data
• System performance and error logs

How We Use Your Information

We use your information for the following purposes:

Service Provision

• Processing course enrollments and payments
• Providing access to course materials and resources
• Tracking course progress and issuing certificates
• Responding to customer support inquiries

Communication

• Sending course updates and important notifications
• Providing customer support and technical assistance
• Sharing relevant educational content and announcements
• Requesting feedback to improve our services

Platform Improvement

• Analyzing usage patterns to enhance user experience
• Developing new courses and features
• Ensuring platform security and preventing fraud
• Conducting research and analytics

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing and billing services
• Email delivery and communication services
• Technical infrastructure and hosting
• Analytics and performance monitoring

Legal Requirements

We may disclose your information when required by law, including:

• Compliance with legal processes or court orders
• Protection of our rights, property, or safety
• Investigation of potential fraud or security breaches
• Enforcement of our Terms of Service

Data Security and Storage

We implement appropriate technical and organizational measures to protect your personal information:

Security Measures

• Encryption of data in transit and at rest
• Secure payment processing systems
• Regular security audits and monitoring
• Access controls and authentication protocols

Data Retention

We retain your personal information for as long as necessary to:

• Provide you with our services and course access
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Improve our services and prevent fraud

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Types of Cookies

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us understand how you use our platform
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant content and communications

Local Storage

We use browser local storage to:

• Save your course progress and preferences
• Maintain your session and login status
• Store temporary data during checkout process
• Improve platform performance and user experience

Your Rights and Choices

You have several rights regarding your personal information:

Access and Control

• Access and review your personal information
• Update or correct inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications

Communication Preferences

You can manage your communication preferences by:

• Updating your account settings
• Using unsubscribe links in emails
• Contacting our support team
• Adjusting cookie settings in your browser

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers, including:

• Compliance with applicable data protection laws
• Implementation of appropriate security measures
• Contractual protections with service providers
• Regular monitoring and auditing of data handling practices

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:

• Update the "Effective Date" at the top of this policy
• Notify you of significant changes via email or platform notification
• Provide a clear summary of changes made
• Give you the opportunity to review the updated policy

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: