Frequently Asked Questions

Find answers to common questions about our courses, enrollment process, and platform features.

General Questions

Core Course Advantage is a professional learning platform that offers expert-led courses designed to help individuals advance their careers and develop new skills. We focus on practical, applicable knowledge that you can immediately use in your professional environment.
Our instructors are experienced professionals with extensive industry knowledge and proven track records in their respective fields. Each instructor brings real-world experience and practical insights to their courses, ensuring you learn from experts who have successfully applied these skills in professional settings.
Our courses are designed with clear learning objectives and structured curriculum. Each course includes comprehensive materials, practical exercises, and real-world examples. Courses typically range from 3-10 weeks in duration, depending on the complexity and depth of the subject matter.

Enrollment & Payment

Enrolling is simple! Browse our course catalog, select the course you're interested in, and click "Enroll Now". You'll be guided through a secure checkout process where you can enter your information and payment details. Once completed, you'll receive immediate access to your course materials.
We accept all major credit cards including Visa, Mastercard, and American Express. All payments are processed through secure, encrypted systems to protect your financial information. We currently do not accept PayPal or other alternative payment methods.
We offer a 30-day satisfaction guarantee on all our courses. If you're not satisfied with your course within the first 30 days of enrollment, please contact our support team to discuss your concerns. Refund decisions are made on a case-by-case basis.
Currently, our checkout process is designed for individual course purchases. If you're interested in multiple courses, you'll need to complete separate transactions for each course. We're working on bundle options for future release.

Course Access & Certificates

Once you enroll in a course, you have lifetime access to all course materials. This means you can revisit the content, review materials, and reference resources whenever you need them, even after completing the course.
Yes! Upon successful completion of a course, you'll receive a digital certificate of completion. This certificate includes your name, the course title, completion date, and can be downloaded as a PDF. You can add this certificate to your professional portfolio or share it on platforms like LinkedIn.
Absolutely! Our platform is fully responsive and optimized for mobile devices. You can access your courses, view materials, and complete exercises on smartphones, tablets, and desktop computers with equal functionality.
We provide comprehensive support throughout your learning journey. You can contact our support team via email or phone during business hours. Additionally, each course includes detailed materials and resources to help you succeed independently.

Technical Support

Our platform works on any device with a modern web browser and internet connection. We recommend using the latest versions of Chrome, Firefox, Safari, or Edge for the best experience. Some courses may have specific software requirements, which will be clearly listed in the course description.
If you're experiencing access issues, first try clearing your browser cache and cookies, then log in again. If the problem persists, contact our technical support team at [email protected] or call +1 (713) 295-0847. We're here to help resolve any technical difficulties quickly.
Currently, our technical support is available in English. Our courses and platform interface are also primarily in English. We're exploring multilingual support options for future expansion.

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